Do you have questions about participating in the fine foods trade show? Find answers or contact our team!
Published on Mar 1,2023 at 1:26 PM | Updated on Aug 5,2024 at 12:47 PM
FAQ
FAQ

VISITOR FAQ

  • Visitor area
  • Visitor ticket
  • Invitations
  • Accommodation
  • General
  • What is my Customer Area for?

    After any purchase in the shop or ticket request, a personal account is automatically created.

    This personal account allows you to:

    • Track your online orders
    • Download your ticket
    • Process your visa letter related to your ordered ticket 
    • Retrieve your payment receipt
    • Generate your invoice
  • How can I reset my password to access my Customer Area?

    For security reasons, the Gourmet Selection team cannot under any circumstances provide you with your password over the phone or by email.

    We therefore ask you to click on the ‘Forgotten password’ link on the homepage of your personal account.

  • You should get in touch with the client relations manager by filling out this form.
  • When will it be possible to order my badge online?
    The 2027 ticketing platform will be available soon. By completing this form, you’ll be among the first to be notified when registration opens and will be able to order your badge for Gourmet Selection 2027.
  • How do I order my badge online?
    The 2027 ticketing platform will be available soon. By completing this form, you’ll be among the first to be notified when registration opens and will be able to order your badge for Gourmet Selection 2027.
  • Can I edit the ticket?
    A ticket is personal and nominative, it cannot be modified once ordered. Any order placed is final.
  • Does the badge I ordered online give me direct access to the show?

    Yes. The badge ordered online allows you to directly access Gourmet Selection. You can simply download it to your smartphone or print it and present it at the entrance to the show.

  • Can I access the exhibition with an e-badge on a mobile phone?
    You can access the show by presenting your badge on an electronic device (smartphone, tablet).
  • What can I do if I haven't received my badge after having requested it online?

    Once you have completed and submitted the form at Gourmet Selection, you will receive a confirmation email with your badge.

    If the ticket does not appear in your inbox:

    • Make sure the email containing your badge has not been marked as spam.
    • Did you enter the correct email address when registering?
    • Also, ensure that you have completed your registration. It is possible that you did not finish your request.     

    If the problem persists, please contact our team by filling out this form.

  • What can I do if my badge is available in my personal space, but I can't see it?

    The access badge for the Gourmet Selection show is in PDF format.

    If you have difficulty opening it, we recommend downloading the latest version of Adobe Reader.

  • What is my visitor area for?

    After any purchase in the shop or ticket request, a personal account is automatically created.

    This personal account allows you to:

    • Track your online orders
    • Download your ticket
    • Process your visa letter related to your ordered badge
    • Retrieve your payment receipt
    • Generate your invoice
  • How can I reset my password to access my Customer Area?

    For security reasons, the Gourmet Selection team cannot under any circumstances provide you with your password over the phone or by email.

    We therefore ask you to click on the ‘Forgotten password’ link on the homepage of your personal account. 

     

  • Do you have any hotel recommendations for me?
    You can check the accommodation offers near the Porte de Versailles Exhibition Center through B-Network, the official hotel reservation center for the show, and benefit from a preferential rate.
  • Are there access facilities for people with reduced mobility?
    The Porte de Versailles Exhibition Center is equipped to accommodate people with reduced mobility.
  • Is there a parking area?

    Yes, the Porte de Versailles Exhibition Center has several paid parking areas for visitors and exhibitors. They will be indicated upon entering the venue.

  • Are there any cloakrooms ?
    A cloakroom is available at Gourmet Selection for a fee. The cloakroom is included only with VIP and Top Buyer badges.
  • Can I come with my dog ?
    No animals are allowed at the show, with the exception of guide dogs for the blind.
  • Can I bring my child / children ?
    As Gourmet Selection is a professional event, children under 16 are not permitted to enter the show.
  • Where can I get a copy of the exhibition catalogue ?
    The show’s official catalogue is free of charge and will be on display for you to pick up at the show entrances.
  • Are there any restaurants at the show ?
    Yes, there are food court areas at the Gourmet Selection show.
  • Is the show free ?
    No, the Gourmet Selection show is not free. You can find the ticket prices here.